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Policies:

Rising Sun Landscaping &

Maintenance

Your satisfaction is our policy!

Our objective is personalized service, quality work, and satisfied customers.  We have one location serving greater Albuquerque area including Rio Rancho, East Mountains, north to Santa Fe and south to Belen.  We prefer personalized and customized service over creating a corporate approach to landscaping. We always go out of our way to satisfy exacting customers who have particular details important to them.  Let us know what is important in your satisfaction.

What we can do if something goes wrong

From time to time, installed plants might not survive translating after a few days or weeks.  If this happens, we’ll replace it for free. If any of our hardscape installation including walls and landscape features cracks or breaks due to improper installation or materials defects, we’ll replace it for free. No matter what happens that you don’t like, please call us so we can stop by to help you solve the problem and discuss it with you.   The sooner we know about it, the faster we can help. When something does happen that we need to repair or replace, we will let you know how fast we can stop by to look at the issue, and how soon we can repair the problem.  We’ll respond as fast as possible; however, we may be occupied on other projects when you call.  We’ll let you know when we can stop by and we try our best to respond quickly in emergencies.

Typical Payment Arrangements

A typical payment arrangement with Rising Sun Landscaping and Maintenance is designed to protect you as the customer and Rising sun.  Once an agreement has been established for a particular job, payment schedule would be: 50% - On the starting day when we show up. 25% - At the half-way point 25% - Upon completion of the job. This way you don’t pay in advance, possibly concerned that we won’t start the work.  You finish paying when the work is complete.  Incremental payments allow us to reduce our risk in cost of materials and labor.  Special arrangements can be made before the job starts upon agreement with Rising Sun.

Limitations

We cannot guarantee acts of nature, such as strong storms that damage your property.  We suggest good homeowners insurance for such possibilities.   We cannot guarantee long term yard settlement caused by an unstable foundation or erosion that is ongoing or spontaneous from a storm or man-made events.   We do not guarantee our work from acts of neglect, abuse, or vandalism. If you experience unfortunate issues such as this, please give us a call so we can advise you on next steps or help repair the problems.
block wall, enjoyable landscaping
Rio Rancho • Albuquerque • West Mesa • Corrales • Taylor Ranch • East Mountains • Bernallilo • Algodones • Placitas • Cedar Crest • Tijeras • Los Lunas • Belen • Santa Fe
         Available everyday 7 am to 8 pm How can we help you?
Logo, Rising Sun Landscaping & Maintenance
   Contact us for a free estimate!    505-274-1527 

Policies:

Rising Sun Landscaping

& Maintenance

Your satisfaction is our policy!

Our objective is personalized service, quality work, and satisfied customers.  We have one location serving greater Albuquerque area including Rio Rancho, East Mountains, north to Santa Fe and south to Belen.  We prefer personalized and customized service over creating a corporate approach to landscaping. We always go out of our way to satisfy exacting customers who have particular details important to them.  Let us know what is important in your satisfaction.

What we can do if something goes wrong

From time to time, installed plants might not survive translating after a few days or weeks.  If this happens, we’ll replace it for free. If any of our hardscape installation including walls and landscape features cracks or breaks due to improper installation or materials defects, we’ll replace it for free. No matter what happens that you don’t like, please call us so we can stop by to help you solve the problem and discuss it with you.   The sooner we know about it, the faster we can help. When something does happen that we need to repair or replace, we will let you know how fast we can stop by to look at the issue, and how soon we can repair the problem.  We’ll respond as fast as possible; however, we may be occupied on other projects when you call.  We’ll let you know when we can stop by and we try our best to respond quickly in emergencies.

Typical Payment Arrangements

A typical payment arrangement with Rising Sun Landscaping and Maintenance is designed to protect you as the customer and Rising sun.  Once an agreement has been established for a particular job, payment schedule would be: 50% - On the starting day when we show up. 25% - At the half-way point 25% - Upon completion of the job. This way you don’t pay in advance, possibly concerned that we won’t start the work.  You finish paying when the work is complete.  Incremental payments allow us to reduce our risk in cost of materials and labor.  Special arrangements can be made before the job starts upon agreement with Rising Sun.

Limitations

We cannot guarantee acts of nature, such as strong storms that damage your property.  We suggest good homeowners insurance for such possibilities.   We cannot guarantee long term yard settlement caused by an unstable foundation or erosion that is ongoing or spontaneous from a storm or man-made events.   We do not guarantee our work from acts of neglect, abuse, or vandalism. If you experience unfortunate issues such as this, please give us a call so we can advise you on next steps or help repair the problems.
           Contact us for a free estimate! Available everyday 7 am to 8 pm   505-274-1527 
Rio Rancho • Albuquerque • West Mesa • Corrales • Taylor Ranch • East Mountains Bernallilo  • Algodones • Placitas • Cedar Crest • Tijeras • Los Lunas • Belen • Santa Fe