Policies:
Rising Sun Landscaping
& Maintenance
Your satisfaction is our policy!
Our objective is personalized service, quality work, and satisfied
customers. We have one location serving greater Albuquerque area
including Rio Rancho, East
Mountains, north to Santa Fe
and south to Belen. We
prefer personalized and
customized service over
creating a corporate
approach to landscaping.
We always go out of our way
to satisfy exacting customers
who have particular details important to them. Let us know what is
important in your satisfaction.
What we can do if something goes wrong
From time to time, installed plants might not survive translating
after a few days or weeks. If this happens, we’ll replace it for free.
If any of our hardscape installation including walls and landscape
features cracks or breaks due to improper installation or materials
defects, we’ll replace it for free.
No matter what happens that you
don’t like, please call us so we can
stop by to help you solve the
problem and discuss it with you.
The sooner we know about it, the
faster we can help.
When something does happen
that we need to repair or replace,
we will let you know how fast we
can stop by to look at the issue,
and how soon we can repair the
problem. We’ll respond as fast as
possible; however, we may be
occupied on other projects when
you call. We’ll let you know when
we can stop by and we try our
best to respond quickly in
emergencies.
Typical Payment Arrangements
A typical payment arrangement with Rising Sun Landscaping and
Maintenance is designed to protect you as the customer and Rising
sun. Once an agreement has been established for a particular job,
payment schedule would be:
•
50% - On the starting day when we show up.
•
25% - At the half-way point
•
25% - Upon completion of the job.
This way you don’t pay in advance, possibly concerned that we
won’t start the work. You finish paying when the work is complete.
Incremental payments allow us to reduce our risk in cost of
materials and labor. Special arrangements can be made before the
job starts upon agreement with Rising Sun.
Limitations
We cannot guarantee acts of nature, such as strong storms that
damage your property. We suggest good homeowners insurance for
such possibilities. We cannot guarantee long term yard settlement
caused by an unstable foundation or erosion that is ongoing or
spontaneous from a storm or man-made events. We do not
guarantee our work from acts of neglect, abuse, or vandalism.
If you experience unfortunate issues such as this, please give us a
call so we can advise you on next steps or help repair the problems.
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- Mailbox address marker planters
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- Commercial Landscaping
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Rio Rancho • Albuquerque • West Mesa • Corrales • Taylor Ranch • East Mountains
Bernallilo • Algodones • Placitas • Cedar Crest • Tijeras • Los Lunas • Belen • Santa Fe